Low Price Bathrooms Delivery Process
Please see below our simple and efficient delivery process:
1. Order received from you, the customer.
2. We e mail you an automatic acknowledgement of your order.
3. We process your order and notify you if there are any problems.
4. Your items are picked, packed and prepared for dispatch.
5. We telephone you to make arrangements for delivery of your goods.
6. We notify you by e mail when your goods are dispatched.
7. Your goods are dispatched and delivered to you.
Delivery Areas & Cost
We deliver to England, Wales and Scotland, with the exception of the Highlands and Islands.
The cost of delivery depends upon the size of the package involved.
Small Bathroom Items
Small items include taps, shower systems, towel rails and bathroom accessories. Up to 3 small items ordered together can be packed and charged as 1 package.
Small items are packed in a cardboard box.
Large Bathroom Items
Large items include baths, basins, toilets, furniture, cupboards, shower trays, shower cubicles, shower cubicles and any other item that is not defined as a small item.
Large items are carefully packed and secured on a pallet. Up to 3 large items and 1 small item can be packed and charged a 1 pallet delivery fee.
Delivery Times
If the item you have ordered is in stock, we will normally deliver it within 3 – 5 working days. If the item is not in stock, delivery will usually be 7 – 14 working days.
Palletised Deliveries – Handling and Restricted Access
We will deliver palletised deliveries as close as possible to your front door. If this location is unreachable for any reason, delivery will be made as near to your property as possible.
The delivery driver is not insured to carry goods inside your property. The pallet will be delivered to your property as stated above. We recommended that at least 2 able bodied people receive the delivery to carry the goods inside.
Damaged Goods – Customers’ Responsibilities
It is the customer’s responsibility to check the goods for damage with the delivery driver. Damage should be noted on the delivery documents and delivery refused.
The customer should then notify us of any damage within a reasonable period. We will not accept claims for goods damaged in transit which were signed for as being in good condition on delivery.
